At Chrome Hearts, we strive to provide a seamless and efficient ordering and shipping experience for our valued customers. This Order & Shipping Policy outlines the process for placing orders, processing times, shipping methods, and relevant terms and conditions.
Order Processing
Upon placing your order on our website, you will receive an order confirmation email containing details of your purchase, including the item(s) ordered, billing and shipping addresses, and order total. Please review this confirmation carefully and contact us immediately if you notice any discrepancies.
TRANSIT, HANDLING & ORDER CUT OFF TIME:-
Cut Off time : 4pm to 6pm
Processing time: 1-2 Business Days (Mon To Fri)
Transit time: 3-4 Business days (Mon to Fri) Standard Shipping
In case of delay for any reason, we will instantly contact you.
Shipping Methods:
- Fast Shipping: Estimated delivery within 10-15 business days.
- Standard Shipping: Estimated delivery within 16-22 business days.
TRACKING: –
Once your order has been dispatched, your order comes with a tracking number allowing you to track it until it is delivered to you.
When your order has shipped, you will get an email from us which contain a tracking number you can use to check its status.
Please let us allow 48 hours for the tracking info to become available.
Please make sure, the email you provided us is accurate and correct, or you will not receive the notification.
CANCELLATIONS:-
If you change your mind and want to cancel your order before you have received your order, we are able to accept cancellations at any time before the order has been dispatched.
If an order has already been progressed, please refer to our refund policy
INCORRECT ADDRESS:-
In the event that an incorrect address is provided during the checkout process and the product is returned to our store after a delivery attempt, please be aware that we cannot accept responsibility for any loss of your package.
TAX:-
We don’t charge any type of tax.
FOR MORE INFORMATION:
- Trade name: chromheart
- Support: 24/7
- Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
- Business Number: +1 (872) 246-7976
- Business Mail: support@chromheart.store
- Physical address: 3131 Las Vegas Blvd. South,
Suite 115-B Las Vegas, NV 89109, United States
By making a purchase from Chrome Hearts, you agree to abide by the terms and conditions outlined in this Order & Shipping Policy.